FAQ
1. How long does shipping take?
Processing: 1-3 business days. Shipping: 5-10 business days (contiguous US only).
2. What are your shipping costs?
Calculated at checkout. Free standard shipping on orders over $[amount].
3. What safety standards do your children's products meet?
All our children's feeding products comply with applicable U.S. safety standards:
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CPSIA (Consumer Product Safety Improvement Act): Lead content limits (≤100 ppm for substrates, ≤90 ppm for coatings) and phthalate restrictions (≤0.1% for 8 specified phthalates) .
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ASTM F963: Physical and mechanical safety requirements, including smooth edges and secure attachment of components .
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16 CFR 1610/1611: Flammability testing for textile bibs and vinyl film bibs .
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FDA 21 CFR: For bowls and utensils that contact food, ensuring materials (e.g., silicone, plastic) are free of harmful substances like BPA .
4. What materials are your children's bowls made of?
Our children's bowls are made from safe, durable materials:
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Silicone: BPA-free, flexible, non-toxic, easy to clean
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Stainless Steel: Durable, rust-resistant, food-grade
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BPA-Free Plastic: Lightweight, shatter-resistant
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Melamine: For older children (not for microwave use)
All materials are FDA-compliant for food contact safety .
5. What materials are your children's spoons and forks made of?
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Silicone: Soft, gentle on gums (for infants/toddlers)
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Stainless Steel: Durable, rust-resistant, with soft-grip handles
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BPA-Free Plastic: Lightweight, easy for little hands to hold
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Training Utensils: Designed for self-feeding practice
6. What materials are your bibs made of?
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Silicone: Waterproof, easy to clean, crumb catcher
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Cotton: Soft, absorbent, machine washable
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Waterproof Fabric: Nylon or polyester with waterproof backing
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Disposable Bibs: Convenient for travel
7. Are your products BPA-free?
Yes. All our plastic and silicone products are BPA-free and comply with FDA food contact safety standards .
8. Do your products contain lead or phthalates?
No. All our children's products are tested to meet CPSIA requirements:
9. What is the choking hazard warning for small parts?
Products intended for children under 3 years old are designed to not contain small parts that could pose a choking hazard . All products meet ASTM F963 small parts requirements .
10. Do you have a tracking label on your products?
Yes. All our children's products include a permanent tracking label with:
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Manufacturer information
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Date and location of production
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Batch or run number
This is required by CPSIA for traceability in case of recalls .
11. Are your products flame-retardant?
Our textile bibs comply with 16 CFR 1610 flammability standards for clothing textiles. They are classified as Class 1 (normal flammability) for safe use .
12. What payment methods do you accept?
Visa, Mastercard, American Express, Discover, PayPal, Apple Pay.